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Billing Policy

PAYMENTS

Popular payment options include bank transfers and credit and debit cards (Visa, Mastercard, American Express, and Discover) are accepted for payments made via websites. We guarantee that every payment option we accept is safe and secure. The website conforms to all applicable standards, including SSL certification criteria.

Payment Methods:

Visa (including Visa Electron & Visa Debit) is a credit and debit card.
Mastercard Discover Diners Club American Express
Stripes is mostly responsible for processing UnionPay Card payments. It is possible to mention card details on the checkout page, which is hosted by Stripes. Your card information is sent straight to the Stripe server and never enters our website in this manner. You may read Stripe’s security documentation here for additional information, and you can use a visa to confirm their legitimacy.
Bank Transfer:
If a supplier or customer is unable to make a payment using a debit or credit card, they may choose to use a bank transfer.
Please register for an account on our website and use this link to get in touch with our sales staff if you would like to pay via bank transfer. Reach out to us via phone at +44-203-608-7765.

When making a bank transfer payment, the following requirements must be fulfilled:


After placing an order, you must receive your payment confirmation within 24 hours, and the remaining funds must be received within 72 hours.
The sender is responsible for paying all delivery fees and taxes, and bank payments must be received in whole and in the currency that was used to place the transaction.
VAT in the UK
If suppliers or consumers who are registered for VAT in the UK wish to purchase Ex VAT, they must register their VAT number.

Keep in mind that since VAT is not returnable, you must register before completing the purchase order.
Payment Security & Fraud Filters

MAG TRADERS ensures that every safety precaution is taken to protect the privacy and security of its customers and to make online purchases 100% safe and secure. Having the faith and trust of our customers is our top goal. SSL certificates are used to encrypt the data on our website. No cardholder data is manipulated in any way. We guarantee that nobody monitoring, examining, using, or altering any payment procedure involving your card details or payment methods will be doing so in an attempt to obtain sensitive data.

Strict fraud filters are in place to stop payment fraud in order to make online purchases fraud-free. 3D secure authentication is required for all of our payment processes. Only PCI compliant third-party payment processors are used by us to process payments. Your payment information is not accessible to MAG TRADERS. We are sorry if this is bothering you, and we would appreciate your help in getting these problems fixed so that we can offer a seamless and secure online shopping experience.
Resolving Payment Issues

Please email us at sales@magtraders.co.uk if you experience any issues with our payment options. Here are a few possible problems:

Please let us know if the payment has been taken out but you have not received a payment confirmation so we can help.
This happens when a customer refreshes after confirming the transaction or resets their connection. It seems that even if the money was handled properly, your order’s specifics were not recorded by the system. Please provide us with the full amount paid, the moment the payment was made, and a link to the item you wanted to buy in order to fix this issue. The order will be manually created by our sales team, who will also give you a confirmation.
If you have been billed more than once for the same order: Please send an email to sales@magtraders.co.uk with the relevant transaction details if your payment charge hasn’t been settled within 48 to 72 hours. Our group will repay the excess amount charged in collaboration with our payment partners.

Payment Error:
Send screenshots of any error messages to our sales staff at sales@magtraders.co.uk if you experience a payment error on our website. Another option is to attempt one of the other available payment options.

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